The Village fosters a work environment that boasts a friendly, yet professional environment. Employees are provided appropriate training, equipment and resources to help them successfully perform their jobs and are supported in their professional and personal development.

The organization has clearly defined guiding principles which provide the basis for employee behavior and decision making that result in high quality customer service and extraordinary outcomes. Guiding principles for the Village include:

  • Building relationships with all internal and external customers in order to make a difference in the lives of others;
  • Focusing all efforts on activities that directly contribute to the achievement of clearly defined outcomes; and,
  • Committing to non-stop change with the intent to make things better.
Additional values are fostered in the organization and further drive the way business is conducted. Village staff are encouraged to bring innovation and creativity to their jobs. Continuous idea generation, experimentation and implementation help to improve efficiency and get to better results. Creating an environment where employees feel empowered promotes positive dialogue and increased individual contributions throughout the organization. Employee empowerment cultivates an environment of leaders rather than an environment of managers and followers.

Please view the following short videos to get an idea of what some of our employees do to make a difference in Greenwood Village.